Hi Ron, We made sure to get your frogs out the very next morning, as we strive to do. Unfortunately, once it is in the post offices hands or any mail carrier it is out of our control. It's also unfortunate there are 3 other orders with yours that seem to be stuck somewhere all headed to LA. The last it was checked in was leaving Oakland, you are correct. That is all we can see too. We've already been in contact with USPS and it's not considered 'lost' until 30 days from the last date it shows, which is the 22nd. USPS is claiming there could be weather delays.
After it's considered lost then we would resend out the package or refund. We appreciate your order (and tip) and like the others that have reached out we will be in contact with you if we here of any other news. For a small business this is very unfortunate. We will be in touch. Thank you.
